For the tech support personnel?

I worked tech support for over 8 years and tried to listen to the user to make sure I understood the concern. Have dealt with others today and they don’t seem to listen or read what is stated, just what they want to hear. Is it because of lack of care from low pay, or gets so calloused don’t care about individuals? Just got back the Toshiba Laptop from extended warranty repair. Reported a bad screen with lines and blinking. Geek Squad sent it to a repair center per agreement of the warranty. When returned it had a new hard drive installed and we have to rebuild it. Can’t because the screen is black with only a single line across the bottom. Any one else having problems with tech support not doing their job?

There is the million dollar question right there!!!Are the tech support people really qualified to be giving support???

Man I have had issues with Dell, Gateway, BestBuy, CompUSA, GeekSquad, Compaq, U name it…

I think most are probally under paid and really don’t give a crap about anybody’s issues,, just a paycheck for most…
But that really goes into company policies and moral…

Most tech support jobs have been out-sourced and man that can be very annoying to have someone who dosen’t really understand your problem…Sounds like you don’t really need any tech support yourself! 8 years, you should be able to trouble shoot almost anything. With the exception of all the small fine prints and waranties that can be used as toilet paper.

But to answer the question: Yes I’ve had allot of trouble with tech support and Verision Wireless for that matter.

Podnutz Daily #122 – Troublesome Vaio

what are the benefits of auditing computer systems?

The main benefits of ensuring that computer systems are controlled, secure, reliable, and recoverable are: greater confidence in the accuracy of the data produced and stored, reduced risk of service failure (i.e. greater reliability), and better planning ability for future changes or growth.

GRITtv: Mary Bottari: Auditing the Fed: a Progressive Win

SecuraKey Audit Trail & Computer Programming Upgrade for RK600 & RK600e Audit Trail & Computer Programming Upgrade for RK600 & RK600e…

Consoleserver 3200 with 64k Audit Trail 2 Device Cards 10bt Ntwk Card The ConsoleServer 3200 is a high-performance alternative to terminal servers, delivering centralized management of serial command console ports through direct network access, multiple terminals, and via modem. The ConsoleServer 3200 is network and/or text terminal configurable to 32 devices and to 17 users (including optional modem card). To add to its scalability attached systems can be a variety…

Cloud Security and Privacy: An Enterprise Perspective on Risks and Compliance (Theory in Practice) $25.49 You may regard cloud computing as an ideal way for your company to control IT costs, but do you know how private and secure this service really is? Not many people do. With Cloud Security and Privacy, you’ll learn what’s at stake when you trust your data to the cloud, and what you can do to keep your virtual infrastructure and web applications secure. Ideal for IT staffers, information security a…

CompTIA Security+ Review Guide: SY0-201 $15.68 This review guide is broken into six parts, each one corresponding to one of the six domain areas of the Security+ exam: systems security, network infrastructure, access control, assessments and audits, cryptography, and organizational security. You’ll find this book to be essential reading if you are studying for Security+ certification and want to get up to speed on the most recent security to…

Information Technology Control and Audit, Third Edition $55.00 The headline-grabbing financial scandals of recent years have led to a great urgency regarding organizational governance and security. Information technology is the engine that runs modern organizations, and as such, it must be well-managed and controlled. Organizations and individuals are dependent on network environment technologies, increasing the importance of security and privacy. The field h…

These are the ways to make a computer faster ?

this is the list that i know (its coming from the top of my head)

Sounds pretty good to me

course instead of spending money on Ccleaner just delete them thru the internet options

start>control panel> internet options > delete cookies and files

that will do the same exact thing…and you have already paid Bill Gates to use it.

My Top 10 PC Games