I worked tech support for over 8 years and tried to listen to the user to make sure I understood the concern. Have dealt with others today and they don’t seem to listen or read what is stated, just what they want to hear. Is it because of lack of care from low pay, or gets so calloused don’t care about individuals? Just got back the Toshiba Laptop from extended warranty repair. Reported a bad screen with lines and blinking. Geek Squad sent it to a repair center per agreement of the warranty. When returned it had a new hard drive installed and we have to rebuild it. Can’t because the screen is black with only a single line across the bottom. Any one else having problems with tech support not doing their job?
There is the million dollar question right there!!!Are the tech support people really qualified to be giving support???
Man I have had issues with Dell, Gateway, BestBuy, CompUSA, GeekSquad, Compaq, U name it…
I think most are probally under paid and really don’t give a crap about anybody’s issues,, just a paycheck for most…
But that really goes into company policies and moral…
Most tech support jobs have been out-sourced and man that can be very annoying to have someone who dosen’t really understand your problem…Sounds like you don’t really need any tech support yourself! 8 years, you should be able to trouble shoot almost anything. With the exception of all the small fine prints and waranties that can be used as toilet paper.
But to answer the question: Yes I’ve had allot of trouble with tech support and Verision Wireless for that matter.
When water is used to cool computers special care has to be taken to make sure there is no leaks (for obvious reasons).
Why not simply immerse the computer in oil with a pump and radiator system. There would be no need for component shielding.
you can do that. we did this at my college. it works but oil corrodes plastic over time so you wont get lasting effects. we named the pc oily and overclocked the hell out of it and it still stayed nice and cool. but DO NOT put the power supply into the oil unless you want to die. lol it was so ghetto we submerged it in a plastic hamster cage .
also you have to keep the oil pc away from all heat sources. keep it FAR away from the monitors. we noticed the oil started to get frothy after it was sitting next to the monitor and the temp went up so we moved it across the desk. now its been running strong for nearly a year.
we didnt use a pump or anything but we did put that little bubbler thing that people put in fish tanks to circulate the oil.
My Gaming Computer Water Cooling Update | Part 2 of 2 |
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The rise of economy flights, bringing far reaching destinations affordable to the masses, followed by the astonishing birth of the internet as a gateway for all manner of social networking and research facilities, have both been large contributors to build this modern style of living we have all so quickly grown accustomed to.
It’s difficult to remember how we coped before the invent of the mobile phone or the laptop. It’s also difficult to remember what we would do when booking a holiday or a short break away, without being able to nip onto google to find the best deals and the most accurate reviews.
Globalisation or ‘McDonaldisation’ as it’s, somewhat, more affectionately known (based upon the dreadful and depressing theory that it’s almost possible to travel the entire globe and eat only McDonald’s burgers), has changed us all whether we like it or not. I for one am quite happy with the direction all this technology is taking us. Although, admittedly I’m a little concerned how I’ll cope when old and unable to learn the new-fangled “can’t live without” gizmos and gadgets.
Seriously. It’s great. How can anyone deny that it has changed our personal and business lives for the better? Well, for most small businesses, there is also a flip side.
The bed and breakfast industry is one such sector that suffers from the above mentioned flip side. It’s fantastic that we can now reach the masses, and communicate all our latest deals, show case our establishments, and offer a plethora of other services to people on the other side of the world at the touch of a button. But is it all as easy as it sounds? To me it doesn’t even sound easy.
Spam emailing client lists and prospective customers is often inefficient; most of us have quickly learned to ignore such ploys without even opening the email. That leaves clever websites and the bid for the Google ‘top-spot’ as some of the best ways to become noticed.
Of course, there are many ways and ideas to get your establishments conspicuous on the web, and I do not pretend to be even remotely knowledgeable about them. Unfortunately for me, and the company I work for, it’s becoming increasingly apparent that even small business can’t escape the need for such ferocious methods of marketing.
In the olden days, to become the best in your area, required a decent amount of leafleting, a few well placed newspaper adverts, and of course, word of mouth from satisfied customers. Now days however, we need to not only be business savvy, but have a complete understanding of how the mind boggling world of the internet works, and the computer knowhow to implement our ideas… crikey!
Most would assume that all of the above is distressing enough; it really is enough for me. However, we in the hotel and bed and breakfast industry face an even bigger worry. The one biggest factor in our success is entirely focused on online reviews.
The absolute fear of obtaining 100% customer satisfaction in the online world is all consuming. Just one bad review or ‘one star’ comment can dissuade your potential future clients away from your hard earned, and well run establishment, in favour of a competitor down the road.
Don’t misunderstand me; I am all for attempting to achieve full and complete customer satisfaction. But there is always, no matter how rare, the occasional person who arrives in a bad mood; they are entirely sure that, no matter how polite and servile you attempt to be, never mind how clean and well equipped their rooms are, they will have a bad time.
I have seen reviews on some competitor websites that seem ludicrous to me (and hopefully to the majority of level minded people). An example of such was when looking for a summer holiday hotel for my partner and I. When finding what seemed a decent looking place, I noticed it only had three out of a five star rating. Curiously I clicked on the ‘read full reviews’ link and found that there were only three which had brought the rating down. They were as follows:
“They did not have soya milk” ***
OK, either call in advance and let them know you require it, or bring your own. Is it really that bad? Does it really mean they loose two stars?
“During breakfast we had a chap who blew his nose 25 times (which I find very annoying when I am eating) he seemed to have a bit of a problem with this as he just did not stop from the moment he was seated. We settled for cereal and toast and left due to this as it put me off my eggs!?!” **
How this relates to the quality of the hotel is beyond me. To then give it two stars out of three for this reason is almost comical.
“the hotel had under floor heating – not good.” *
I’ve always thought that under floor heating was a good thing, especially on bare feet. This reviewer only gave the hotel a one star rating, which only goes to prove my point that some people will complain about anything.
The most frustrating thing is that many people, when looking for a place to stay, will only look at the overall rating of an establishment. The above example shows how a fantastic venue (we did go there for our holiday and can confirm it was a pleasurable stay) can loose business due to the shaky-minded logic of a serial complainer, hell bent on finding something to dislike.
So what can we, the hotel owners and staff, do to combat these rare but devastatingly damaging reviews? The answer is annoyingly ineffective; keep providing top quality service, and hope that the good reviews are proportionately large enough to make the occasional ‘bad egg’ less effective. Unfortunately however, most people are less inclined to take the effort to write a good review, than those, who having had a bad experience, are motivated to comment about it.
In conclusion, I can honestly say that the online world has been as much a bane as it has a bonus to the average business, especially those dealing with the public sector. I can only hope, that there are those like me, who take the time to look at reviews rationally when searching for hotels, or indeed any other review based service.
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